TERMS OF USE
Terms of use define the ordering, payment, delivery and returns procedure for products offered on our web shop. The supplier of Cirrus centar Ltd products offered on this site is the company Cirrus centar Ltd
CIRRUS CENTAR Ltd
Zlatka Šulentića 4, 10000 Zagreb, Croatia
Registered at the Commercial Court in Zagreb
MBS: 080709161
OIB: 47858195002
E-mail address: info@cirrus.centar.hr
Bank: Erste bank
IBAN: HR1124020061100736527
SWIFT: ESBCHR22
Buyer is every online shop visitor who chooses at least one product, orders it and pays. This means that a buyer concludes/agrees to the contract remotely.
By using www.cirrus-centar.hr, you agree to all of the terms and conditions below and confirm that you have read and understood them completely.
If for any reason you do not agree to any of the Terms of Use please do not use this Web site or its Web Shop.
Uvjeti poslovanja Internet trgovine www.cirrus-centar.hr sastavljeni su u skladu sa Zakonom o zaštiti potrošača (N.N. 41/14; 110/015), glava III. – Sklapanje ugovora izvan poslovnih prostorija i ugovora na daljinu, te predstavljaju prethodnu obavijest u smislu Članka 43. ZZP.
Narudžbom proizvoda Kupac potvrđuje prihvaćanje uvjeta poslovanja. Prihvaćanjem općih uvjeta prodaje Kupac izjavljuje da su svi podaci koje je dao o sebi istiniti i potpuni, da je poslovno sposoban, ovlašteni korisnik kreditne kartice te da ne postoje nikakve poznate mu zapreke naručivanju i kupnji proizvoda, tj. za kupnju putem internetske ponude.
By ordering a product, the Buyer confirms the acceptance of the terms of business. By accepting the general conditions of sale, the Buyer states that all the information that he has provided is true and complete, that he is a business-capable, authorized credit card user, and that there are no known obstacles to ordering and purchasing products through an online offer.
Through the Internet store, it is possible to purchase the complete range of products. The products are described and presented in detail, the color of the product may vary due to lighting and the setting of the monitor. Also, the color of the wood and it’s patterns may vary because no wood is the same like any other.
Prices are expressed in kunas and euros and include VAT.
At the end of the purchase, the price is valid on the day of order, ie all the ordered goods will be delivered at the prices that were worth at the time of the order.
Cirrus centar Ltd reserves the right to change prices at any time without prior notice, and initiate a reduction in prices and special price promotions.
For orders received from customers living outside the EU, there are additional charges for customs and tax paid by the buyer.
Cirrus centar Ltd reserves the right to change these terms and conditions without prior notice.
Cirrus centar Ltd reserves the right to postpone delivery of orders, if there is an issue with the order receipt or the buyer has provided incomplete delivery information.
If the ordered product is unavailable (temporarily or sold out), the buyer will be notified via e-mail.
If the product is sold out, the order will be canceled and the buyer will receive a refund.
CASH ON DELIVERY (POSTMAN) – exclusively for deliveries within Croatia
Cash on delivery is only possible in cash, in full amount.
DIRECT PAYMENTS TO ACCOUNT OR THROUGH INTERNET BANKING
At the end of the order, the system will generate the offer you are paying for.
You will receive payment instructions by e-mail.
Payments are made through Internet banking or general payment.
Use the order number in the Call Number field.
Also use the order number in the payment description.
An order is processed when the payment is visible on our account.
After a visible payment, your order is packed and shipped.
Your receipt will be sent to you by email in electronic form.
We dispatch available products through one of the courier services within three business days after we have received the full payment to our account.
The delivery/shipping period for the territory of Croatia is 1 to 3 working days from the date of dispatch, while for other countries the delivery time is 3 to 8 working days from the date of dispatch of the shipment.
If the product includes additional services that require additional time like engraving or similar, the delivery deadline can be extended for 3 to 5 business days.
Cirrus centar Ltd is not responsible for delays in delivery, caused by weather, international customs shipment delays, or any other circumstance beyond our control.
Shipping cost is included in the price of the product and is not charged extra. In other words, for you it is free.
The buyer is obliged to check the product upon delivery, report any visible damage to the courier directly, and refuse to receive the damaged shipment. By signing the delivery document to courier, the user confirms that during the takeover of the product he has made his review of the product and that there are no objections to damages on the transported packages.
If the buyer refuses to accept the shipment because of identified and visible damages on the transport packaging, he must complete the appropriate courier service form and by e-mail (” _ _ _ _ _”) immediately and no later than 8 (eight) days to inform Cirrus centar Ltd whether he wants a repeated delivery or a refund. Upon receiving the shipment reclamation form, Cirrus centar Ltd will make repeated delivery within the deadline prescribed for delivery if there is a product on stock at Cirrus centar Ltd or at the request of a registered user we will make a refund.
To return the products, contact us by email at prodaja@cirrus-centar.hr
You can unilaterally terminate your contract within 14 days. In order to be eligible for a one-sided termination of this Agreement, you must notify us before the expiration of the deadline by an unambiguous statement sent by e-mail to prodaja@cirrus-centar.hr or through a one-off termination agreement form. Your name, family name, address, phone number must be specified. Confirmation of unilateral termination of contract will be sent to you, without delay, by electronic mail.
UNILATERAL CONTRACT TERMINATION FORM
Cirrus centar Ltd accepts all forms of complaint related to technical defects of the product. The time limit for the complaint (with the presentation of the invoice) is 30 days after receiving the shipment, if the product is not damaged by the customer. If, for subjective reasons, the buyer decides not to accept the ordered product and wants to return it, he has to pay for the delivery and return of the product, and the amount of the ordered product will be returned to his account. Refunds will be made within 14 days after Cirrus centar Ltd checks and accepts returned products.
The buyer needs to pay shipping costs if returning the product. The buyer is obliged to send the goods back to the seller at the address: Cirrus centar Ltd, Rudeška 160b, 10000 Zagreb, Croatia in a safe way to receive a shipping confirmation. It is recommended to send products through the recommended shipment.
The seller is obligated to return money to the buyer at the latest within 14 days after receiving the returned products.
The goods must be returned in their original state without any traces of use, with the original packaging and the attached invoice.
If the buyer has remarks on purchased products, according to Article 10 of the Consumer Protection Act, he / she has the right to send a written complaint to the seller via electronic mail at prodaja@cirrus-centar.hr.
Please enter the first and last name, address, contact and description of the complaint. Your complaint will be answered in writing within 15 days of receiving it.
LIABILITY FOR MATERIAL DEFICIENCY
Pursuant to the Consumer Protection Act, consumer and seller relations in the event of a material defect in the product, the provisions of the Mandatory Obligations Act (Official Gazette 35 / 05.41 / 08, 125/11, 75/15) apply to liability for material defects.
The buyer is obliged to notify the seller about the existence of visible defects without delay and no later than within two months of the day when he or she has discovered the disadvantage. As a seller, we are not responsible for the material defect of the sold items that are displayed after two years from the sale of the item.
Any dispute between the Seller and the Buyer will be resolved by agreement and peacefully, otherwise the court shall be in the place of the seller.
Copyright is completely retained. The full content and formats on www.cirrus-centar.hr are owned by Cirrus centar Ltd
PERSONAL DATA PROTECTION (GDPR)
We are obliged to provide personal data protection to our customers by collecting only the essential, basic customer information necessary to meet our obligations.
All customer information is strictly kept and only available to employees who need to process the order and courier services solely for the purpose of delivering the product. All our employees are responsible for respecting the privacy principles.
The entry and transfer of personal data and credit card number data is protected by the highest security standards provided by the WSPay credit card online authorization system in accordance with the requirements of card and card brands and PCI DSS standards. Authorization and credit card payment is done by using the WSPay system for realtime authorization and billing.
Cirrus centar Ltd (Cirrus centar Ltd) is committed to providing personal data protection by collecting only the essential, basic information about the buyers / users who are required to fulfill our obligations; informing buyers of how they use the data they collect, regularly gives customers the choice of using their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns. All customer information is strictly kept and only accessible to employees who are required to do this. All Cirrus centar Ltd (Cirrus centar Ltd) employees and business partners are responsible for compliance with the privacy principles.
In order for this site to work properly, in order to be able to further improve the site, to improve your browsing experience, this page must save a small amount of information (Cookies) on your computer. Over 90% of all websites use this practice, but according to EU regulations since March 25, 2011. we are obliged to request your consent before saving Cookie. By using the website, you agree to use Cookie. By blocking cookies you can still browse the page, but some of its features will not be available to you.
What is a cookie?
The cookie information is saved to your computer by the web site you visit. Cookies usually save your settings, web settings, such as your preferred language or address. Later, when you open the same web page again, the internet browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs.
Does www.cirrus-centar.hr use cookies?
Yes, with the primary purpose of providing our web site with better user experience and easier web shopping.
What kind of cookies does www.cirrus-centar.hr use and why?
- Temporary cookies (Session cookies) – tThese are temporary cookies that point out (and are automatically deleted) when you close the Internet browser. We use session cookies to allow access to content and allow commenting (things you must do when logging in with your web page information).
- Persistent cookies – Usually you have a date expiring far into the future and will stay in your browser until it expires, or until you delete them manually. We use permanent cookies for functionalities such as the “Stay signed in” tickbox, which makes it easier for users to access as a registered user. We also use durable cookies to better understand user habits so that we can improve the website according to your habits. This information is anonymous – we do not see your individual information.
Does the website have third-party cookies?
Kolačići treće strane dolaze s reklama drugih web-mjesta (kao što su skočne ili druge reklame) koje se nalaze na web-mjestu koje gledate. Pomoću tih kolačića web-mjesta mogu pratiti korištenje Interneta u marketinške svrhe.
There are several external services that save cookies to a user. These cookies are not set up by this site, but some serve the normal functioning of certain features that make it easier for users to access content. We currently allow:
- Social networks
Users can sign up and sign up through their own Facebook social network accounts. Also sharing social networking articles puts cookies on a user. - Measurement of attendance
www.cirrus-centar.hr koristi servis za mjerenje posjećenosti, Google analytics.
If you want to prevent cookies from being provided by these services, you can block them from the following link: Google Analytics – https://tools.google.com/dlpage/gaoptout
More information about turning off cookies
There are currently several web sites to exclude cookies for various services.
You can read more at the following links:
http://www.allaboutcookies.org/
http://www.youronlinechoices.eu/